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1. https://www.constellationr.com/blog-news/insights/delta-air-lines-completes-cloud-migration-focus-ai-and-data-driven-customer - (Trust Score 8/10)
- Delta Air Lines has migrated most of its technology infrastructure to the cloud and is starting to leverage generative AI (GenAI) for personalized pricing, digital concierge services, and optimizing the customer experience.
2. https://apex.aero/articles/delta-showcases-ifec-and-ai-innovations-at-ces-2025/ - (Trust Score 7/10)
- The airline introduced upgrades that included next-generation seatback systems, cloud-based technology, and artificial intelligence (AI) tools.
3. https://www.turtlesai.com/en/pages-2069/delta-air-lines-unveils-new-technologies-and-services-at-ces-2025 - (Trust Score 8/10)
- Delta Air Lines unveiled technological innovations at CES 2025, including an AI assistant for the app, 4K screens for in-flight entertainment, and free access to YouTube Premium.
4. https://www.cxnetwork.com/cx-experience/articles/cx-ces-2025 - (Trust Score 7/10)
- Delta Airlines announces new AI-powered digital assistant; Otonomus claims status as the first fully AI-powered hotel; Instacart and Samsung:
5. https://loyalty360.org/content-gallery/daily-news/delta-announces-partnership-with-joby-ai-powered-innovations-at-ces-2025 - (Trust Score 6/10)
- Using generative AI, Delta Concierge can anticipate customer needs, offer tailored guidance, and automate tasks such as flight management, passport and visa reminders, and connect travelers to amenities like TSA PreCheck lines.